C&U Spring Meetings

The NLA College & University Section and Technical Services Roundtable will be holding a virtual joint spring meeting on Friday, May 15, 2020. The meeting’s theme is Envisioning Possibilities: Embracing Change & Collaboration.” The meeting is FREE, but you must register to receive the links to the sessions; they will not be openly shared on the NLA website or any other site.

Register online for the meeting here.

Registration deadline is May 8, 2020, in order to send links to attendees in time for the meeting.

If you have any questions about the meeting, please contact Jayne Germer, C&U Chair, at [email protected]

Spring Meeting Program






Opening remarks: Jayne Germer, NLA C&U Chair

Keynote: Title TBA

Claire Stewart, Dean of Libraries, University of Nebraska-LIncoln









































Pyramids, Outlines, Spiderwebs, and More: Strategies for Brainstorming Topic Ideas across Disciplines

Heidi Blackburn, STEM and Business Librarian, University of Nebraska at Omaha

Tammi Owens, Outreach and Instruction Librarian, University of Nebraska at Omaha

Omer Farooq, Social Sciences Librarian, University of Nebraska at Omaha

Monica Maher, Online Learning and Education Librarian, University of Nebraska at Omaha

Katie Bishop, Director of Research and Instruction Services, University of Nebraska at Omaha

Brainstorming topics and developing keyword lists are fundamental components of research interviews for librarians at all institutions. Mapping concepts, linking connections, and exploring different angles are critical thinking skills that are important for students in every level, from first-year to PhD. Under the ACRL Framework “Searching as Strategic Exploration,” the UNO Libraries Subject Librarians coach students through the process of brainstorming keywords, reviewing search results, and refining their searches. However, we discovered the subject librarians approach this part of the research process from different perspectives, most often based on assignment guidelines but also from the broader scholarly and theoretical perspectives of their disciplines. These approaches differ in terms of discipline-specific resources as well as tools and strategies for concept mapping. The use of these strategies is an essential part of instructional toolkit for academic librarians, and illustrates to students the scope of the topics, resources that align with their search, divergent connections to key concepts, and the associated disciplinary vocabulary. Some of us use a pyramid to focus on a topic, some of us use expanded mind maps to branch out the scope of the research, and some of us fall in the middle! This panel will focus on the different strategies we use with students in Humanities, Education, Social Sciences, Fine Arts, and STEM programs. Each panelist will talk about the influences of their discipline and share tips on both face-to-face brainstorming sessions and class presentations.

Step-by-Step Template for Redesign

Billie Cotterman, Head of Electronic Resources and Access Services, Nebraska Wesleyan University

It can be intimidating for a small library with a solo digital services librarian, to take on the task of redesigning an entire library website. Where do you even start? How do you conquer imposter syndrome when you don’t have a degree in web design? Every library has its own unique journey into redesigning its library website, but we all share the same goal: a better, more engaging experience for our users. In this presentation I will share how two librarians from different colleges compared our individual journeys and looked at commonalities to create a step-by-step universal template that can benefit anyone approaching the intimidating task of redoing a library website. Hindsight is 20/20, so learn from our mistakes and successes. I will discuss our experiences collaborating with IT departments, incorporating analytics and usability data, and prototyping techniques and share our personal list of UX resources.


Vendors as Partners

Annette Parde-Maass, Training and Consulting Partner, ProQuest

Last fall, I became a Training and Consulting Partner (TCP) for ProQuest, in large part because I know how helpful post-sale customer support was to me as an overwhelmed academic librarian and I wanted to help other librarians. In this session, I’ll discuss how we TCPs can collaborate with librarians to get the most out of ProQuest products you already subscribe to. Nothing I discuss will have additional costs for subscribers. I also want to hear from you. What are ways we TCPs could help you get the most from your ProQuest products?









Jayne Germer, Chair

Margaret Mering, Chair





























































Collaboration Risks and Rewards: Let's Jump on Three

Erin Painter, K-UNO Creativity Library Manager, University of Nebraska at Omaha

Joyce Neujahr, Assistant Dean of UNO Libraries, University of Nebraska at Omaha

UNO Libraries has an ongoing partnership with the KANEKO Art Gallery, a local non-profit organization that is dedicated to the promotion of creativity and art in the community. A specialized creative and artistic library was developed and housed in KANEKO's space at a central location in downtown Omaha. Due to difficulties in building and maintaining constructive and collaborative relationships between the organizations’ leadership, the library began to languish. Presenters will describe the risks taken which lead to the incredible rewards we saw in our library. Additionally, we will detail how we built renewed, collaborative partnerships between the organizations’ leadership and the changes we have made to the space to better serve our community.


Managing Library Operations during the COVID-19 Pandemic: Successes and Challenges

Moderator: Margaret Mering, Metadata Quality Librarian, University of Nebraska-Lincoln


David Arredondo, Collection Service Librarian, University of Nebraska, Kearney

Joyce Melvin, Interlibrary Loan and Resource Sharing Manager, University of Nebraska-Lincoln

Tessa Terry, Communication Director, Nebraska Library Commission

The presenters will share their experiences with managing acquisitions, interlibrary loan, cataloging and other operations remotely during the COVID-19 Pandemic. The panel will include a report on how the Nebraska Library Commission handled the crisis for libraries statewide. Participants will have the opportunity to share their experiences.




That’s a RAP: Three Year Analysis of a Curriculum Integrated Information Literacy Program.

Anne Heimann, Director of Library Services, Clarkson College

In the Summer of 2017 Clarkson College piloted an information literacy service called RAP Sessions. RAP, which stands for Research Assistance Program, is a one-on-one or group session between students and librarians. These sessions are tailored toward assignment requirements, while at the same time, provide valuable instruction on basic information literacy skills. This presentation will provide a program overview, data analysis, assessment and discuss future program goals.


Diversity, History, and Hesitancy: Inter-College Collaboration Using Archival Displays

Claire Du Laney, Outreach Archivist, University of Nebraska at Omaha

One new area of collaboration for UNO’s Archives and Special Collections is working with the College of Public Affairs and Community Services (CPACS) on campus. I was asked by the Dean of the College to update nine departmental display cases, illustrating the history of the individual units with archival materials and cohesively connecting each to the central mission of CPACS. This was an important project and had a number of positive outcomes, including highlighting the diversity of the student body and the faculty. There were also many challenges. In this presentation, I touch upon some of these challenges, but focus on working through the hesitancy of stakeholders, stemming from lack of understanding of my role as Outreach Archivist, what I offered outside the Library context, and how I would interpret their unique histories. With this presentation, I hope to share my experiences of working with individuals who are supportive of historical and archival projects, but are unsure of the outcomes, the reaction by audiences, and the empathy with which I handled these histories. Through this project I have been able to lay the foundation for trusting relationships with campus stakeholders outside the Library, offering my department as a collaborator in tackling potentially sensitive issues and celebrating the highly diverse history of this College.


Surviving Science Liaison Work as a Non-Scientist

Cali Neuberger, Online Learning Librarian, Doane University

It’s common among librarians to find former humanities majors serving as science liaisons, and I’m no exception. In this lightning talk, I will describe my experience developing trust with science faculty members and students. Over the last year and a half, I have faced challenges and successes as a brand new librarian working with unfamiliar subject areas. I’ll discuss what’s worked for me to overcome those challenges and achieve more successes.
























































A View from the C-Suite: Building Information Literacy Skills in Executive MBA students

Heidi Blackburn, STEM and Business Librarian, University of Nebraska at Omaha

The University of Nebraska at Omaha’s Executive MBA program is designed specifically for busy professionals who balance a demanding workload, frequent travel, and life outside of the office. The 17-month, alternating-weekend program is fast-paced and makes the program high-stakes as an investment in time and resources for degree completion. Far from your typical first-year student, the executives are used to managing budgets, people, and time but not research and citations! In addition to this weekend-intensive format, the EMBA program operates on the concierge system. UNO takes care of everything from scheduling courses, purchasing textbooks, and providing catered meals on class weekends to making international travel arrangements and picking up parking permits. While these support services allow the participants time to focus on learning, it creates challenges in the expectations of what services the business librarian will provide them, including preparing their bibliographies, conducting research, proof-reading, citation editing, and after-hours consultations. We needed a firm set of blueprints to outline clearly the difference between working for and working with these executives! This presentation will focus on the relationships built with the program, including engaging with these unique cohorts and balancing the expectations of the program faculty and executives. I will outline laying the foundation for collaboration, setting the groundwork in orientation, and building upwards in subsequent weekends towards advanced corporate and industry research skills in the capstone course.






Going the Distance: Making the Library More Welcoming and Inclusive

Amy Schindler, Director of Archives and Special Collections, University of Nebraska at Omaha

Tammi Owens, Outreach and Instruction Librarian, University of Nebraska at Omaha

In our library, change is something to embrace. We operate without fear in a culture of honest assessment and friendly feedback. We bring our common values to bear on the issues important to the communities we interact with at the university on a daily basis. For us, positive change includes having the willingness to recognize what students and staff want and need and a spirit of service to meet them where they are. We want inclusivity in our library to embody feeling valued, welcomed, and included along with a sense of shared responsibility. It is up to us to set aside our egos and work on understanding how to care for our students and staff as allies and champions. The experiences we share with our students and staff influence us to continuously improve our outreach events, physical spaces, and professional development activities.

In this presentation we share how our sanctioned and guerrilla activities make the library a more welcoming and inclusive place for our students, university employees, and library colleagues. We will discuss our big wins and slightly awkward missteps working wholeheartedly with university partners to address food insecurity, create spaces of gender inclusivity, promote pronoun usage, identify training and professional development needs, and more.



Improving Gate Count Accuracy with 3D Stereo Vision

Brian Maass, Digital Technologies Librarian, University of Nebraska Medical Center

As part of a library renovation project, UNMC is deploying a gate counter technology with automatic reporting and (promised) higher accuracy. This presentation will discuss the options considered, pros-and-cons, and our progress so far.


Promoting Faculty Scholarship

Corinne Jacox, Catalog/Reference Librarian, Law Library, Creighton University

This session will look at how the Creighton University Law Library is working with faculty to help them create unique digital identifiers, such as ORCiD, to enhance discovery of scholarly output.


Shelf Ready for Print Monographs

David Arredondo, Collection Services Librarian, University of Nebraska at Kearney

At Calvin T Ryan Library at UNK, Collection Services has worked on setting up a shelf ready program with Gobi. This project began in the summer of 2019. Shelf ready offers many advantages for streamlining time-consuming workflows. However, it requires the collaboration between the book vendor, technical services, and the library’s ILS support. This session will share the experience at UNK so far, including success and pitfalls.

Envisioning Possibilities: Embracing Change & Collaboration

How are you and your library confronting change? What are you collaborating on? Do you wish you could spread the word to your colleagues? Here’s your chance to share it at the Joint Spring Meeting of the College & University Section and the Technical Services Round Table, May 15, 2020, at Doane University in Crete.

The Joint Program Committee invites proposals for 50 minute presentations or 15 minute lightning rounds (3 rounds in one session) on any aspect of academic or technical services librarianship which addresses the conference theme or is related to the theme is some way. Potential topics for exploration around which presenters might share ideas, knowledge, experience and research include (but need not be limited to) the following:

  • Collaborations with entities outside the library, e.g., civic groups, non-profit organizations, other departments on campus, etc.
  • Succession planning to manage the evolving needs of libraries and their staff, e.g., redistributing responsibilities due to staff loss, working with new staff, grooming staff to move to other positions within or beyond the library, etc.
  • Strategic planning for the library
  • Collaborations to increase diversity, e.g., collections, services, staffing, spaces, etc.
  • Collaborations to improve library effectiveness, e.g, ILS migration, interlibrary loan systems, etc.
  • Something you are doing or interested in doing and are seeking partnerships


The proposal form is available at: https://forms.gle/Xksg8QbEDe8TJPGs7

Please submit your proposals no later than 5pm on February 28, 2020. You will be notified of acceptance by March 13, 2020.

If you have any questions, please contact the C&U chair, Jayne Germer at [email protected]